Refund Policy
Last updated: August 25, 2026
30-day money-back guarantee
If our product doesn't deliver what was described on the product page, you can request a full refund within 30 days of purchase. No complicated forms, no hoops to jump through.
How to request a refund
- Email hello@karyoworks.com with your order number or the email you used to purchase.
- Briefly let us know what didn't work or what wasn't as described. This helps us improve — but it's not a requirement for the refund.
- We'll process the refund within 5–7 business days. The money goes back through the original payment method.
What's covered
- Product doesn't match what was described on the product page.
- Files are corrupted or unusable.
- Product doesn't work as documented.
What's not covered
- "I didn't use it" — we encourage you to try the product. If you genuinely try it and it doesn't work, that's covered.
- "I expected different business results" — our products are tools and frameworks. Business outcomes depend on your context and implementation.
- Requests made after 30 days from purchase.
Our commitment
We build products we believe in. If something isn't right, we want to fix it or make it right. Contact us at hello@karyoworks.com — we respond within 48 hours.